TradeBB Support Team

TradeBB Support Team is a professional group of experienced traders, quantitative analysts, and product experts. We create clear, actionable guidance so users can understand, implement, and get value from TradeBB.

What we do

• Feature guides and how‑tos: Step‑by‑step instructions with screenshots and examples
• FAQs and troubleshooting: Concise answers to common questions and edge cases
• Best practices: Journal setups, metrics definitions, review workflows, and templates
• Release notes: What changed, why it matters, and how to adapt

How we ensure quality

• Review process: Draft → Subject‑Matter Expert review → Clarity/risk check → Publish
• Update commitment: Major product changes are reflected within 7 business days; key docs are reviewed quarterly
• Editorial standards: Data‑first, reproducible steps and formulas, defined scope and limitations, sources cited (where applicable)
• Transparency: Each page shows first published and last updated dates, applicable version/scope, and links to the Changelog for significant changes

Scope and responsibility

• Channels: Help Center, Blog, Glossary, and in‑product tips
• Coverage: TradeBB features, configurations, data imports, and journaling best practices
• Not investment advice: Our materials are educational and informational

Contact: support@tradebb.ai
Last updated: 2025-10-17